Information

Shipping information

 

Delivery Options 

UK Standard Delivery -  3 to 5 business days (excludes weekends and holidays). 

Cost - £99p

UK Express Delivery - Next working day orders must be placed before 4 pm Mondays to Fridays only. 

Cost - £4.99p

Privacy Policy

 

At Moscelle we are your details will be private we do not pass on, sell, or swap any of your personal details with anyone under any circumstances. The personal information that you enter is used to identify your orders, and improve your shopping experience when you visit the website. As all payment transactions will be made via Paypal, your financial information will stay under the protection of the Paypal system.

 

Terms and Conditions

 

We cannot be held liable for missing orders if the incorrect delivery address is given.

 

Returns

 

Contact customer service within 7 days to request a return

Return shipment must be received within 30 days of the delivered date

Customer is responsible for return shipping fee and/or additional costs incurred from shipment

Item must be sent back in new condition, unwashed, and unaltered with original tags attached

A refund will be issued within 2-3 days of our warehouse receiving the package.

Shipping costs are non-refundable.

If you have any questions, we recommend you contact us on infomoscelle@outlook.com prior to purchasing. We will respond promptly within one business day.